ACCESS TO THE HOSPITAL

You can only enter the hospital with your own vehicle for the admission or release of people with walking difficulties and just for the time necessary. For all other cases, you must access the hospital by the footpath.

MEALS

Nutrition is part of the care we provide and we therefore recommend following any recommendations from your doctor or the nursing staff. To maintain a balanced diet, we recommend that you do not eat outside food.

Generally speaking, the meal times are as follows:

  • breakfast: 7.30 a.m. – 8.00 a.m.;
  • lunch: 11.45 a.m. – 12.00 p.m.;
  • dinner: 6.30 p.m. – 6.45 p.m.

Please speak to the head nurse if you have any special dietary needs.

 

RESTAURANTS

The bar at the entrance of Casa Nogarè is open on:

  • weekdays from 8.00 a.m. to 7.00 p.m.;
  • holidays from 9.00 a.m. to 12.00 p.m. and 3.00 p.m. to 5.45 p.m.

Hot and cold drink vending machines can also be found at the entrances to the hospitals.

 

GUEST ROOMS

22 beds are available at Casa Nogarè for family members who provide continuous care for long-stay patients.

The rooms are therefore mainly used for the rehabilitation units (Intensive Rehabilitation and Functional Recovery and Rehabilitation) and then for General Surgery and Oncology.

For more information, call + 39 045 601 3618

 

TELEPHONES

Public telephones can be found in every ward.

NEWSPAPERS

A large selection of national and local newspapers and magazines are on sale at the Bar located by the entrance of Casa Nogarè.

MONEY AND VALUABLES

We do not recommend bringing large sums of money or valuables into the hospital. In any case, when you leave your room, you should take your money, documents and jewellery with you. In some cases, you may be able to leave money and valuables at the Cashier’s Office next to the reception area of Sacro Cuore Hospital.

There is an ATM at the entrance of Sacro Cuore Hospital.

 

TELEVISION AND RADIO

There is a communal room with a television set in every ward. You may also listen to the radio. However, it should be kept at a low volume so it does not disturb the other patients.

 

SOCIAL SERVICES

The facility offers a professional social care service for patients who need it. This service provides information and advice on:

  • launching procedures to qualify for a disability;
  • social security programmes (INAIL, INPS and civil disability);
  • launching home care services;
  • finding the social care and social healthcare facilities available in your region.

For more information, speak to the head nurse of your ward.

 

PATIENTS FROM OTHER REGIONS OR STATES

The Sacro Cuore – Don Calabria Hospital is a public facility and is not licensed by its Local Health Unit to provide inpatient care or outpatient services, regardless of whether the patient is resident in Italy, etc.

In an emergency, citizens from other EU countries who hold an “EHIC Card” can be treated as Italian patients.

For information on the administrative processing of other non-Italian patients (whether legal or not), please contact the “Ufficio Aiuti Umanitari” (c/o Casa Perez) or the Emergency Department Administration Reception.
Download “Health: everyone’s right health care in Italy”

STAFF UNIFORMS

Staff uniforms allow you to recognise the profession and role of individual units. All staff will wear a name tag on the right-hand pocket of their uniform.

  • white coat: doctor, social assistant or dietician
  • white tunic with a blue hem and white trousers: head nurse or coordinator
  • white tunic with a red hem and white trousers: nurse
  • white tunic with a green hem and white trousers: general nurse
  • grey tunic with white stripes and white trousers: healthcare worker
  • grey tunic with no stripes and white trousers: ward housekeepers
  • green tunic with green stripes and green trousers: paediatric nurses
  • blue tunic and blue trousers: midwives
  • white polo and trousers: physiotherapist or radiology technician